The Monthly Pulse

February 2020

 

“If you don’t know, now you know”

 

Thank you for your continued dedication to All Home Health—we wouldn’t be here without you!!!

Recognized Employee

Terry Ellison

Terry’s client is proud to have “the best” and says Terry starts each day with a smile ???? Terry gives great advice on health and safety and is very kind and understanding. To have a caregiver like this is to find a diamond in the rough. We are fortunate enough that Terry is one of our diamonds. Terry, it is because of you that your client can gain more satisfaction and independence from their daily life.

Thank you for what you do.

Want to recognize YOUR caregiver?

Call or email molly@allhomehealth.org and tell us how they have demonstrated our core values (please list examples) and why you feel they deserve the recognition.

LATEST NEWS, UPDATES & REMINDERS

Caregiving Appropriately

As a caregiver you probably want to give your client the world. It can be hard to remain within the boundaries of being professional when you are in such close contact with someone in need.

Abiding by these guidelines and examples can ensure your client the best care and keep you within the boundaries of being a professional and successful caregiver:

Sharing Personal Information—

• Use caution when talking to a client about your personal life
• Don’t share because you need to talk or to help you feel better
• Your relationship with you client should be therapeutic, not social

Nicknames/Endearment—

• Avoid using nicknames like honey or sweetie
• Ask you client how they would like to be addressed
• The way you address a client indicates your level of professionalism

Touch—

• Use touch only when it will serve a purpose for the client
• Ask your client if they are comfortable with your touch
• A client may react differently to your touch than you intended

Demeanor—

• Good hygiene & professional attire tells the client you are serious about your job
• Body laungauge and facial expressions speak volumes

Gifts/Tips/Favors—

• Kindly say “no” to a client who offers gifts. Its OK to tell your client you are not allowed to accept fist/tips/favors
• To protect yourself, report offers of gift to the office staff

Over-involvement—

• Focus on needs of those in your care rather than their personalities
• Maintain a helpful relationship, treating all clients with the same care and attention

For the PDF prinout & more info on professional caregiving boundaries visit this website: http://ctadvrc.org/wp-content/uploads/2017/07/CEU-Boundaries.pdf

Verifying Your Timesheet Was Received

Timesheets are DUE by Monday at 12pm. ALWAYS verify your timesheet was received by us!

How to send your timesheet:

• Fax: Fax your timesheet, call the office…never trust a fax confirmation!
• Email: Use ‘Genius Scan’ App to send via email then wait for confirmation. If you do not receive a confirmation, RESEND.
• Mail: Mail your timesheet when the pay period ends- call by Monday to be sure we received it.
• Drop off in office: No confirmation necessary! You handed it to us, we received it

Electronic Visit Verification (EVV) – Help us get started!

We are inviting more Caregivers to use an electronic visit verification (EVV) system to clock in and clock out. We truly believe it will make things easier for everyone in the long run. If you would like to volunteer to start using it, please email kerrien@allhomehealth.org

Thank you

To all our clients and employees, we thank you for your continued dedication to All Home Health. We wouldn’t be here without you. We may not see you or talk to you every day, but we are thankful for you!

Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.

-Oprah Winfrey